At wavywhisker, we are committed to the protection of your personal information. This Privacy Policy outlines how we collect, process, and store data in compliance with the General Data Protection Regulation (GDPR) for our European customers and the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) in Mexico.
1. Information We Collect
We collect personal information necessary to fulfil your orders and maintain our records. This includes your name, shipping address, email address, and telephone number. We do not collect or store sensitive financial information, such as full credit card numbers, on our servers.
2. Payment Processing
For the processing of payments, we utilise Stripe. When you complete a transaction, your payment data is transferred directly to Stripe. Stripe processes this information in accordance with their own privacy policies and international standards. By completing a purchase on www.wavywhisker.com, you acknowledge that your payment details are managed by Stripe to facilitate the secure completion of your transaction.
3. Data Usage
The information collected is used solely for the following purposes:
To process and deliver your orders.
To communicate with you regarding your purchase or inquiries.
To maintain internal administrative records in accordance with legal obligations.
4. Data Retention
We retain your personal information only for as long as is necessary to satisfy the purposes for which it was collected, or as required by applicable laws in Mexico and the European Union.
Transaction Data: Records related to financial transactions are retained for a minimum of 7 years to comply with tax and commercial reporting obligations in both jurisdictions.
Customer Communication: Correspondence records are kept for the duration of the customer relationship and for a period of 2 years thereafter, unless otherwise required by legal mandates.
Once these periods expire, your data is securely deleted or anonymised.
5. Your Rights
Depending on your location, you have rights regarding your personal information, including the right to access, rectify, or request the deletion of your data. To exercise these rights, please contact us at: corrugated@wavywhisker.com.
6. Data Security
We employ internal measures to protect the information you provide. While no method of data transmission is immune to all risks, we are dedicated to maintaining the integrity of our systems to safeguard your details against unauthorised access.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at our discretion. Any modifications will be posted directly on this page, with the “Last Updated” date revised accordingly.
8. Contact Details
If you have any questions regarding how we handle your data, please contact us:
wavywhisker
Address: Rancho El Saucillo 26, San Ignacio Cerro Gordo, Jalisco, C.P. 47190, México
Email: corrugated@wavywhisker.com
Telephone: +52 3481159230